Shipping & Returns

Modern Threads offers a 14-day return policy from day of receiving your order.

 

In order to be eligible for a return, you must have a copy of your order confirmation email and all item(s) unworn with tags still attached. If it is discovered that an item has been worn, no refund will be given.  Please email taylor@modernthreadsllc.com to request a return and receive further information.

 

Basic Return Guidelines:

• unused, unworn, unwashed, and in its original condition

• no stains, damages, or odor

• tags must be attached

• all swimwear must have hygiene stickers in place

 

Customer is responsible for any shipping charges required to process the return.  Modern Threads is not responsible for any packages lost in transit while in the refund process.  We highly suggest using a carrier that uses tracking services to protect your return.  If you would like us to provide you with a return shipping label, please email us and the cost will be deducted from your return credit.

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A fee of 3% will be deducted for all returns to cover fees incurred from initial purchase.  

 

The following items are not eligible for returns and are final sale:

• Sale Items

• Accessories: Jewelry, Hair

• Gift cards

• Preorders

 

Once your return is received and inspected, you will be notified immediately via email and it can take up to 3-5 business days to receive your refund payment, depending on the financial institution.

 

Modern Threads does not offer exchanges at this time, instead follow return instructions and purchase the desired size in that item while your return is being processed to ensure availability.